Corio uses a variety of tools, processes and indicators to monitor the performance of the centres that we own and manage. They serve to structure our CSR management approach, track results, and inform the company and third-parties about CSR performance. It is based on the measuring entities Key Performance Indicators (KPI’s) and targets.

CSR reporting criteria

The CSR data is prepared in accordance with the reporting criteria and guidelines of the B application level of the Global Reporting Initiative (GRI) G3.1 as far as relevant to Corio. As a signatory of the UN Global Compact, Corio reports on the ten principles therein.

Corio obtains its CSR data from internal measurement and external sources from third parties. The internal data gathering process is part of our financial reporting lines, using questionnaires. Reporting definitions are communicated through the CSR reporting manual. KPIs are selected on the basis of interactive stakeholder dialogue and the issues relevant to Corio’s operations. We have confirmed the relevance of our approach and KPIs with our Supervisory Board and through external stakeholder dialogue. Priority is given through an assessment of issue significance in the light of our values, strategy and the known expectations of stakeholders.

Furthermore, we were guided by the scope of influence we can exert to improve performance. We will report on the same set of KPIs over the coming years and we strive to improve our performance.
Where appropriate, we present our current performance data next to the previous year, using percentages and ratios and normalised data to make it possible for readers to monitor and measure progress year on year, unless clarity or the reporting protocol requires that absolute figures be shown.

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