STAKEHOLDER ENGAGEMENT

Corio is committed to identifying and collaboratively engaging with key stakeholders to understand, meet and respond to their needs. At the same time we are constantly refining our value proposition to remain attractive and valuable to them.

To continuously improve our management and operation of the centres, we engage with a wide variety of stakeholders. Stakeholder engagement takes place on various levels and in various forms within Corio. We intend to continuously improve our engagement process, making it more structural and able to integrate stakeholder responses into our strategy and management.

In addition to the improvements as mentioned in the stakeholder engagement matrix, a stakeholder dialogue process will be organised on group level in 2012, alongside the implementation of the best practices arising from the stakeholder engagement framework AA1000. Responses from this dialogue will be communicated transparently in the course of the year.

We identify the following stakeholders:
• Consumers and visitors
• Communities, including local authorities, inhabitants and entrepreneurs
• Employees
• Tenants
• Shareholders, investors and lenders
• Suppliers

Please click here for our Code of Conduct for business partners

Please click here for our Code of Conduct for employees

Stakeholder engagement table
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SPOTLIGHT ON A SPECIFIC STAKEHOLDER GROUP

As part of its three year collaboration with Save the Children and its commitment to adhere to the principles of the United Nations Global Compact Corio decided to closely examine the rights of children in its business principles in 2013. We decided to further evaluate our existing Corporate Social Responsibility strategy as well as our Code of Conducts in order to define how we could further commit ourselves to the rights of the child. Corio is a signatory to the UN Global Compact and is providing CSR data in accordance with the B application level of the Global Reporting Initiative 3.1.

CHILDREN’S RIGHTS AND BUSINESS PRINCIPLES
The Children’s Rights and Business Principles (CRBP) has been developed jointly by Save the Children, UNICEF and Global Compact. It provides a child rights focus to the global standard on business and human rights established by the United Nations.

Each Principle lays out actions that businesses can take in terms of their corporate responsibility to respect children’s rights. Actions to support children’s rights in the workplace, the marketplace and the community are suggested as well.

The Principles are founded on the rights outlined in the Convention on the Rights of the Child (CRC) which provides the underpinning for children’s rights. It also recognises the importance and interdependence of children’s civil, political, economic, social and cultural rights.

The four general principles in the CRC are:
1. the best interests of the child;
2. non-discrimination;
3. children’s participation; and
4. survival and development.

RESEARCH
Save the Children recognises the following phases of maturity for companies working on Childs Rights in it’s business principles. In analysing main reference documents (Corio CSR Policy, Corio Code of Conduct for employees and business partners, CSR Report 2012, GRI Reporting and Philanthropy Policy), Save the Children concluded that the current Corio phase is ‘Support’. This means it already has the following in place:
• Policy commitment to support the human rights of children;
• Long-term plan on how to support children’s rights throughout business activities and relationships;
• Targets and follow-up.

MAIN RECOMMENDATIONS
Save the Children recommends Corio to make a corporate commitment to support the rights of the child through an explicit reference to children’s rights in Corio’s CSR Policy and Code of Conducts. Secondly, they emphasise to extend the commitment to child rights to suppliers and business partners and thirdly, to integrate children’s rights into Corio core business through suggested actions at the workplace, marketplace and in the community.

We use stakeholder feedback to improve the way that we run our business and to refine our approach to CSR and therfore we ask you to fill out the form as below.

You can find the feedback form here.